Shipping Policy
Thank you for choosing Car Windscreen Wipers. Here's our detailed shipping policy to ensure you know exactly when and how your order will arrive:
Shipping Options & Costs:
Standard Shipping:
Within Australia: Enjoy FREE SHIPPING across Australia.
Delivery Time: 3-5 business days.
Express Shipping:
We offer standard express shipping via Australia Post.
Order Processing Time:
Orders placed before 2 PM AEST on business days are processed the same day. After 2 PM, on weekends, or public holidays, processing begins the next business day. Expect 1-2 business days for processing before shipment.
Delivery Timeframes:
Please note: Times are estimates. Delays might occur due to postal services, customs, or other unforeseen circumstances.
Shipping Restrictions:
Domestic Shipping: We ship throughout Australia. For remote areas, additional delivery time might be required; please check your postcode at checkout or contact us for specifics.
International Shipping: We do not ship to Asia. Verify your country's eligibility at checkout.
Free Shipping:
Enjoy FREE SHIPPING across Australia.
Shipping Methods:
We provide standard fast shipping through Australian Post.
Order Tracking:
Once your order has been dispatched, you will receive a confirmation email with your tracking number. You will also receive updates via email and SMS regarding your order status.
Handling of Shipping Issues:
Delays: Contact us for any delays. We'll work with our partners for resolution.
Environmental Commitment:
We strive to use eco-friendly packaging where possible to minimise our environmental footprint.
Shipment Confirmation & Order Issues:
Encounter any issue with your shipment or errors upon delivery? Please reach out to info@carwindscreenwipers.com.au immediately.
Contact Us:
For Shipping Queries:
Email: info@carwindscreenwipers.com.au
Phone: 0406261142
Hours: Monday to Saturday, 9 AM - 5 PM AEST (excluding public holidays)
Remote Area Delivery: Check delivery estimates with our postcode checker or get in touch for more information.
FAQ:
Q: What if my package hasn't arrived within the expected timeframe?
A: Please contact us with your order number, and we'll investigate with the courier.
Q: How do I handle customs for international orders?
A: Visit our customs information page for detailed guidance.
We are committed to providing a seamless shopping experience from checkout to delivery. Thank you for your trust in Car Windscreen Wipers.